Sales Policy for Super-Clothing Accessories
At Super-Clothing Accessories, we are committed to providing an exceptional shopping experience for our customers. Our Sales Policy outlines the terms and conditions of purchasing products from our store. Please read this policy carefully before making a purchase, as it will help ensure a smooth and satisfactory transaction.
1. Order Processing
All orders placed through Super-Clothing Accessories are subject to acceptance and availability. We aim to process and ship your order within 1-3 business days after receiving payment confirmation. You will receive an email confirmation with your order details and tracking information once your order has been shipped.
For any questions or assistance during the ordering process, you can contact us at:
- Hotline: 585-283-4052
- Address: 301 W State St, Albion, New York (NY)
- Email: info@novagizmoforge.com
2. Pricing and Payment
All prices displayed on our website are in U.S. dollars (USD) and are subject to change without notice. We strive to ensure accurate pricing on our website, but errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel any affected orders and notify you of the issue.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other secure payment gateways as listed at checkout
Please ensure that your payment details are accurate and complete to avoid any delays in processing your order.
3. Shipping and Delivery
Super-Clothing Accessories offers both domestic and international shipping. Shipping rates and delivery times vary based on your location and the shipping method selected at checkout. We offer standard and expedited shipping options for your convenience.
- Domestic Shipping (within the USA): Delivery typically takes 3-7 business days.
- International Shipping: Delivery times vary by destination, generally taking 7-14 business days.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance or carrier delays.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not, you may return or exchange your item(s) within 30 days of receiving your order. The product must be in its original condition, unused, and in its original packaging.
- Return Process: To initiate a return or exchange, please contact us at info@novagizmoforge.com with your order number and reason for return. Once approved, you will receive instructions on how to proceed with the return.
- Refunds: Once we receive and inspect the returned item, we will process your refund. Please allow 5-7 business days for the refund to be reflected in your account.
- Shipping Costs: The customer is responsible for return shipping costs unless the item received was damaged or defective.
5. Order Cancellations
You may cancel your order within 24 hours of placing it. If your order has already been processed or shipped, cancellation may not be possible. In such cases, you will need to follow our return process after receiving the item.
6. Product Availability and Backorders
While we strive to keep our inventory updated, some items may become temporarily out of stock. If an item you ordered is on backorder, we will notify you with an estimated restock date and give you the option to wait for the item or cancel your order for a full refund.
7. Customer Support
At Super-Clothing Accessories, we prioritize customer satisfaction. If you have any questions, concerns, or issues with your order, our customer support team is here to help. You can contact us through:
- Hotline: 585-283-4052
- Address: 301 W State St, Albion, New York (NY)
- Email: info@novagizmoforge.com
We are committed to providing prompt and helpful responses to all inquiries.
8. Changes to This Sales Policy
We may update this Sales Policy from time to time to reflect changes in our operations or legal requirements. Any changes will be posted on this page, and by continuing to use our website, you agree to the updated policy.
Thank you for shopping with Super-Clothing Accessories. We appreciate your business and are dedicated to delivering high-quality products and excellent service!